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Frequently Asked Questions

What is the minimum age to drive the company’s rental cars?

Our vehicles may only be driven by persons aged 21 and above who have a valid personal ID card or passport and a valid, at least three-year-old driving licence.

What do I need to bring with me when picking up my rental car?

You need to bring a valid driving license (as specified in our General Terms and Conditions), the confirmation email about your reservation, and your credit card for paying the deposit.

What extra services can be purchased?

Destra Kft. will do its best to accommodate any special requests specified in your reservation.

Can I pick up or return my rental car after opening hours?

Yes, for a service fee Destra Kft. can arrange for this.

Can I pick up or return my rental car outside Budapest or Budaörs?

Yes, for a service fee Destra Kft. can arrange for pickup and return outside these two locations.

Can more than one person drive a rental car?

Of course. For a service fee, this can be arranged for persons aged 21 or above with a valid, at least three-year-old driving licence.

Can I cross the border with my rental car?

If you wish to cross the border, Destra Kft. can issue a border crossing permit, which will be valid in countries of the European Union and in Switzerland. Crossing any other country borders with our rental cars is not allowed.

Where can I get help during my rental period?

Destra Kft. offers its clients a 24/7 assistance hotline.

Telephone: +36 70 233 22 44.

Can I return my rental car at a location other than where I picked it up?

Yes, this service is free within Budapest and Budaörs and at Liszt Ferenc International Airport, and is available for a service fee at other locations.

Are there any free pickup and return locations?

Pickup and return is free within Budapest and Budaörs and at Liszt Ferenc International Airport.

Do rental cars come with a motorway sticker?

Yes, for Hungary this is included in the rental fee. Outside Hungary, you will have to pay any road tolls yourself.

What is the fuel policy for rental car pickups and returns?

Our rental cars are handed over with a full tank of fuel, and this is how we wish them to be returned. Otherwise we will refuel the vehicle ourselves and will charge a refuelling fee in addition to the price of the fuel.

Is smoking in the cars allowed?

Smoking in Destra Kft’s rental cars is PROHIBITED. In case of failure to comply you will have to pay damages equal to thirty times our highest listed daily fee.